Just finished reading “The Culture Code” by Daniel Coyle, and have to say that I would highly recommend it especially to anyone in a management or leadership position. You can find the 3 parts and some recommended actions below.

1. Build Safety
   • Overcommunicate your listening
   • Spotlight your fallibility early on – especially if you’re a leader
   • Embrace the messenger
   • Preview future connection
   • Overdo thank-yous
   • Be painstaking in the hiring process
   • Eliminate bad apples
   • Create safe, collision-rich spaces
   • Make sure everyone has a voice
   • Pick up trash
   • Capitalize on the threshold moments
   • Avoid giving sandwich feedback
   • Embrace fun
2. Share Vulnerability
   • Make sure the leader is vulnerable first and often
   • Overcommunicate expectations
   • Deliver the negative stuff in person
   • When forming new groups, focus on two critical moments (1st vulnerability & 1st disagreement)
   • Listen like a trampoline
   • In conversation, resist the temptation to reflexively add value
   • Use candor-generating practices like AARs, BrainTrusts and Red Teaming
   • Aim for candor; avoid brutal honesty
   • Embrace the discomfort
   • Align language with action
   • Build a wall between performance review and professional development
   • Use flash mentoring
   • Make the leader occasionally disappear
3. Establish Purpose
   • Name and rank your priorities
   • Be ten times as clear about your priorities as you think you should be
   • Figure our where your group aims for proficiency and where it aims for creativity
   • Embrace the use of catchphrases
   • Measure what really matters
   • Use artifacts
   • Focus on bar-setting behaviors