Just finished The Checklist Manifesto
…and now I’m contemplating checklists for everything 🙂 Really though, it was a good quick read and had a number of gems like this one:
“under conditions of true complexity—where the knowledge required exceeds that of any individual and unpredictability reigns—efforts to dictate every step from the center will fail. People need room to act and adapt. Yet they cannot succeed as isolated individuals, either—that is anarchy”
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